Privacy Policy

Last Updated: October 6, 2026

DSI Agency (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit https://dsiagency.com/ (the “Site”), contact us, request information about insurance products or services, or otherwise communicate with us.

Please read this Privacy Policy carefully. By using the Site, you acknowledge the practices described in this policy. If you do not agree with this Privacy Policy, please discontinue use of the Site.

1. Information We Collect

We may collect information about you in several ways when you interact with our Site or communicate with DSI Agency.

Personal Information: You may voluntarily provide information such as your name, email address, telephone number, mailing address, and other information you submit through contact forms, quote request forms, telephone calls, text messages, or other communications.

Depending on the insurance products or services you inquire about, you may also provide additional information necessary for us to respond to your request or assist you with insurance-related services.

Automatically Collected Information: When you access the Site, certain information may be collected automatically, including your IP address, browser type, device type, operating system, access times, referring pages, pages viewed, and other website usage information.

Cookies and Tracking Technologies: We may use cookies, web beacons, analytics technologies, and similar tools to understand how visitors use the Site, improve website performance, remember preferences, and enhance the user experience. You can generally control or disable cookies through your browser settings.

2. How We Use Your Information

We may use information collected through the Site or provided directly to us to:

  • Respond to questions, inquiries, and requests for information.
  • Assist with requests for insurance quotes, coverage information, or insurance-related services.
  • Communicate with you regarding products, services, policies, quotes, or requests you have submitted.
  • Provide customer service and administrative support.
  • Send communications you have requested or agreed to receive.
  • Improve our Site, services, communications, and customer experience.
  • Monitor website usage, performance, and security.
  • Prevent fraud, misuse, unauthorized activity, or other potentially unlawful activities.
  • Comply with applicable legal, regulatory, and contractual requirements.

3. Text Messages and Mobile Information

If you provide your mobile telephone number and consent to receive text messages from DSI Agency, we may use your number to communicate with you regarding your inquiries, insurance services, customer service matters, appointments, account-related information, or other communications you have agreed to receive.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All categories of information described in this Privacy Policy exclude text messaging originator opt-in data and consent. Text messaging opt-in data and consent will not be shared with any third parties.

Message frequency may vary. Message and data rates may apply depending on your mobile carrier and service plan.

You may opt out of receiving text messages at any time by replying STOP to a text message from us. After submitting a STOP request, you may receive a confirmation message indicating that you have been unsubscribed.

For assistance with text messaging communications, you may reply HELP or contact DSI Agency using the information provided below.

4. How to Opt Out of Communications

You may opt out of future marketing or promotional communications at any time.

  • Text Messages: Reply STOP to any text message from DSI Agency.
  • Email: Use the unsubscribe link provided in a marketing email, when available, or contact us and request removal from future promotional emails.
  • Other Communications: Contact us at (561) 697-9000 and ask to update your communication preferences.

Please note that even if you opt out of promotional communications, we may still contact you when reasonably necessary regarding an existing relationship, a request you initiated, insurance services, transactions, or other non-promotional matters.

5. Disclosure of Your Information

DSI Agency does not sell or rent your personal information to third parties for their independent marketing or promotional purposes.

We may disclose information when reasonably necessary to provide services you request, operate our business, comply with legal obligations, or protect our rights. This may include the following circumstances:

Insurance and Business Services: Information may be shared with insurance carriers, service providers, or other parties when reasonably necessary to provide quotes, assist with insurance coverage, process requests, or perform services you have requested.

Service Providers: We may use third-party providers that perform services on our behalf, such as website hosting, analytics, information technology, communications, customer service, or administrative support. These providers may access information only as reasonably necessary to perform services for us and are expected to safeguard that information appropriately.

Legal Requirements and Protection of Rights: We may disclose information when required by law, regulation, court order, legal process, or governmental request, or when we believe disclosure is reasonably necessary to protect our rights, property, customers, or others.

Text Messaging Information: Regardless of the disclosures described above, text messaging originator opt-in data and consent will not be shared with third parties for marketing or promotional purposes.

6. Security of Your Information

We use reasonable administrative, technical, and organizational safeguards designed to protect the information we collect and maintain.

However, no website, electronic communication, database, or method of transmitting information over the Internet can be guaranteed to be completely secure. Although we take reasonable precautions, we cannot guarantee the absolute security of information transmitted to or through the Site.

7. Third-Party Websites

The Site may contain links to websites or services operated by third parties. DSI Agency is not responsible for the privacy, security, content, or practices of third-party websites.

We encourage you to review the privacy policies of any third-party website or service before providing personal information.

8. Policy Regarding Children

Our Site and services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13 through the Site.

If you believe a child under 13 has provided personal information to us, please contact DSI Agency so that we can take appropriate steps to review and, when appropriate, delete the information.

9. Your Privacy Choices

You may contact us to request that we update or correct certain personal information you previously provided to us or to ask questions about how your information is handled.

Depending on where you live and applicable law, you may have additional rights regarding your personal information. We will respond to applicable privacy requests as required by law.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, services, or applicable requirements.

When changes are made, we will update the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically to remain informed about how we collect, use, and protect information.

11. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your communication preferences, please contact us at:

DSI Agency
1750 N Florida Mango Rd, Suite 408
West Palm Beach, FL 33409
Phone: (561) 697-9000
Website: https://dsiagency.com/