Terms of Service
Last Updated: October 6, 2026
Welcome to the DSI Agency website (the “Site”), operated by DSI Agency (“we,” “us,” or “our”). By accessing or using our Site at https://dsiagency.com/, you agree to comply with and be bound by these Terms of Service (“Terms”). Please read these Terms carefully. If you do not agree with them, you should not access or use the Site.
1. Informational Purpose Only
The information provided on this Site is for general informational purposes and is intended to help individuals and businesses learn about DSI Agency and the insurance products and services that may be available through us.
Nothing on this Site constitutes legal, tax, financial, or insurance advice. Insurance needs vary based on individual circumstances, and you should speak directly with a qualified insurance professional regarding your specific coverage needs.
No Coverage Is Bound Through the Website: Visiting this Site, submitting a form, requesting a quote, sending an email, leaving a voicemail, or communicating with DSI Agency through the Site does not create an insurance contract, bind coverage, modify an existing policy, or guarantee that insurance coverage will be available.
Coverage becomes effective only when it has been formally approved and confirmed in accordance with the requirements of the applicable insurance carrier and any required premiums, documents, signatures, or other conditions have been satisfied.
2. Insurance Quotes and Coverage Information
Any insurance quote, premium estimate, coverage description, comparison, or other information presented through the Site or provided in response to an online inquiry is subject to verification and may change based on underwriting requirements, eligibility, carrier guidelines, additional information, or other factors.
Quotes are not guarantees of coverage or final premium amounts. Insurance products, coverage options, limits, deductibles, discounts, eligibility requirements, and pricing may vary by insurance carrier, location, applicant, and other underwriting considerations.
If there is any conflict between information provided on this Site and the terms, conditions, exclusions, endorsements, declarations, or other provisions of an issued insurance policy, the terms of the applicable insurance policy will control.
3. No Guarantee of Insurance Availability
Insurance products and services described on this Site may not be available in every state, jurisdiction, or circumstance. Availability is subject to applicable laws, licensing requirements, insurance carrier participation, underwriting guidelines, and eligibility requirements.
DSI Agency does not guarantee that any particular insurance carrier, product, coverage option, premium, or policy will be available to every applicant.
4. Your Responsibilities
You are responsible for providing complete, current, and accurate information when requesting insurance information, obtaining a quote, applying for coverage, or communicating with DSI Agency.
You should carefully review all insurance applications, proposals, quotations, binders, declarations, endorsements, policy documents, renewal documents, and other materials provided to you. You are responsible for notifying DSI Agency promptly if information is incorrect or if your circumstances change in a way that may affect your insurance needs or coverage.
You should not assume that a request to add, remove, change, cancel, or otherwise modify insurance coverage has been completed until you receive confirmation from DSI Agency or the applicable insurance carrier.
5. Acceptable Use of the Site
You agree to use the Site only for lawful purposes. You may not:
- Use the Site in violation of any applicable federal, state, or local law or regulation.
- Submit false, fraudulent, misleading, or inaccurate information.
- Attempt to gain unauthorized access to the Site, its servers, systems, or networks.
- Disrupt, damage, interfere with, or impair the operation or security of the Site.
- Introduce viruses, malicious code, or other harmful technologies.
- Use automated tools, bots, scrapers, or similar technology to collect information from the Site without our prior written permission.
- Use Site content for fraudulent, unlawful, or unauthorized commercial purposes.
6. Communications and Online Forms
When you submit information through our Site, contact forms, email, telephone, or other communication methods, you understand that electronic communications are not always secure. You should avoid transmitting highly sensitive information through unencrypted forms or email unless specifically requested through a secure method.
Submitting an insurance request, policy change request, certificate request, cancellation request, claim-related inquiry, or other communication electronically does not mean the request has been received, accepted, approved, or completed.
For time-sensitive insurance matters, including requests involving coverage changes, policy cancellations, claims, or deadlines, please contact DSI Agency directly at (561) 697-9000 and obtain confirmation that your request has been received and processed.
7. Text Messaging and Electronic Communications
If you provide your telephone number and consent to receive text messages or other electronic communications from DSI Agency, you agree that we may communicate with you regarding inquiries, insurance services, policy-related matters, customer service, appointments, or other communications you have authorized.
Message frequency may vary. Message and data rates may apply. You may opt out of receiving text messages at any time by replying STOP. Carriers are not liable for delayed or undelivered messages. For assistance, you may reply HELP or contact us directly.
Our collection and use of personal information, including mobile information and text messaging consent, is also governed by our Privacy Policy.
8. Claims and Emergencies
The Site is not intended to provide emergency assistance or guarantee immediate handling of insurance claims. If you need to report a claim, you should follow the claims instructions provided in your insurance policy or contact the applicable insurance carrier directly when appropriate.
In the event of an emergency involving immediate danger to a person or property, contact the appropriate emergency services first.
9. Intellectual Property
Unless otherwise indicated, the content on this Site, including text, graphics, logos, designs, layouts, images, icons, software, and other materials, is owned by DSI Agency, licensed to us, or used with permission and is protected by applicable copyright, trademark, and other intellectual property laws.
You may view, download, or print reasonable portions of the Site for your personal, non-commercial use. You may not reproduce, distribute, modify, republish, sell, license, or commercially exploit Site content without prior written permission from the applicable rights holder.
Insurance carrier names, trademarks, logos, and other third-party marks displayed on the Site remain the property of their respective owners. Their appearance on the Site does not imply ownership by DSI Agency.
10. Third-Party Websites and Insurance Carriers
The Site may contain links to websites operated by insurance carriers, payment providers, service providers, regulatory agencies, or other third parties. These links are provided for convenience and informational purposes.
DSI Agency does not control and is not responsible for the availability, security, accuracy, privacy practices, content, or services of third-party websites. Your use of third-party websites is subject to the terms and privacy policies of those third parties.
11. Disclaimer of Warranties
The Site and its content are provided on an “as-is” and “as-available” basis. To the fullest extent permitted by applicable law, DSI Agency disclaims warranties of any kind, whether express or implied, regarding the Site or its content, including warranties relating to accuracy, completeness, reliability, availability, merchantability, fitness for a particular purpose, or non-infringement.
While we make reasonable efforts to provide accurate and current information, insurance products, laws, regulations, carrier requirements, rates, and coverage options may change. We do not warrant that all information on the Site will always be complete, current, or error-free.
12. Limitation of Liability
To the fullest extent permitted by law, DSI Agency and its owners, officers, employees, agents, representatives, contractors, and affiliates will not be liable for any direct, indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to your use of, inability to use, or reliance on the Site or its content.
DSI Agency is not responsible for losses arising from your reliance on a website submission or electronic communication as confirmation that insurance coverage has been bound, modified, renewed, cancelled, or otherwise changed.
Nothing in these Terms is intended to limit liability where such limitation is prohibited by applicable law.
13. Indemnification
To the extent permitted by law, you agree to defend, indemnify, and hold harmless DSI Agency and its owners, officers, employees, agents, contractors, and affiliates from claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising from your misuse of the Site, your violation of these Terms, or your violation of applicable law or the rights of another party.
14. Privacy
Your use of the Site is also subject to our Privacy Policy, which explains how DSI Agency may collect, use, disclose, and safeguard personal information. Please review the Privacy Policy for additional information regarding our privacy practices and your communication choices.
15. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles.
To the extent permitted by applicable law, any legal action or proceeding arising from or relating to these Terms or your use of the Site shall be brought in a court of competent jurisdiction located in or serving Palm Beach County, Florida.
16. Changes to These Terms
We may modify or update these Terms from time to time to reflect changes in our services, business practices, legal requirements, or other circumstances. When changes are made, we will update the “Last Updated” date at the top of this page.
Your continued use of the Site after updated Terms are posted constitutes your acceptance of the revised Terms.
17. Contact Information
If you have questions regarding these Terms of Service, please contact us at:
DSI Agency
1750 N Florida Mango Rd, Suite 408
West Palm Beach, FL 33409
Phone: (561) 697-9000
Website: https://dsiagency.com/